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Billing

Plans, upgrades, and how Bandweb handles billing through Stripe.

Plans overview

Free — Build your site in the dashboard: enrichment, catalog, design editor, and in-app preview. Preview links are not publicly shareable without a signed session from the app.

Pro ($19/month or $180/year) — Publish to your public URL ({slug}.bandweb.site / custom domain), ongoing auto-sync, custom domains, and Pro modules (tour, merch, videos, contacts, campaigns). Every paid site includes one custom domain registration when the registrar wholesale cost is under our cap; extra domains are $15/year.

You pay when you publish (monthly or annual Checkout, charged immediately). There is no Stripe card-up-front trial. Cancel anytime in Settings → Billing.

If you cancel after publishing, your public site goes offline and you return to free (editor + in-app preview kept). Resubscribe to republish.

Publishing

  • Click Publish in the design editor (or Publish & subscribe on the free banner).
  • Choose monthly or annual Pro and complete Stripe Checkout.
  • After payment, Bandweb deploys your production site.

Upgrading to Pro (from Settings)

  • Open the dashboard and go to Settings → Billing.
  • Choose Upgrade / Subscribe to Pro.
  • Pick monthly ($19/month) or yearly ($180/year — $15/month effective).

Changing your billing frequency

  • Go to Settings → Billing → Manage (Stripe portal).
  • Switch between monthly and yearly.

Updating your payment method

  • Go to Settings → Billing → Manage (Stripe portal).
  • Update your card under Payment method.

Canceling

  • Settings → Billing → Cancel — subscription ends at the current period.
  • After the period ends, the public site is taken offline and the account returns to free.
  • While cancel is pending, a status notice appears in the dashboard. Use Keep Pro to undo and resume renewal.

Deleting an artist

  • Settings → Delete artist with no active subscription permanently removes the site immediately.
  • If the site has an active Stripe subscription, deletion is scheduled for the end of the current billing period (month or year). The artist stays fully usable until then; afterward it is permanently deleted. No refund or proration.
  • While deletion is scheduled, a status notice appears. Use Keep artist to undo (resume the subscription and cancel the scheduled delete).
  • Billing → Cancel alone returns you to free at period end and does not delete the artist.

Try-free unpublished sites

The 14-day window starts when you register and verify your email. No card is required until you publish.

  • Day 7 and day 13: reminder emails if the site is still unpublished.
  • Day 14: the unpublished site is removed. Your login stays. You can start another site from the dashboard.
  • Paid sites, and extra unpublished sites on an account that already pays, are not on this clock.
  • Guest previews that never register are removed after 24 hours idle.

Custom domains

  • Paid Pro (monthly or annual): one Included domain registration per site when wholesale cost is under the configured cap (~$25/yr). Search shows Included or the yearly price.
  • Extra domains: $15/year flat via Stripe Checkout.
  • Over-cap names: charged at wholesale for that name; does not use the Included slot.
  • Bring your own: connect free on any paid plan.
  • Renewals: Included domains renew on Bandweb while the site stays paid. Extra/overage renewals bill via Checkout.
  • Refunds: domain registration fees are non-refundable and excluded from any SaaS refund window. You keep the domain and can transfer out after the 60-day registry lock.

Newsletter sends

  • Unlimited contacts on Pro.
  • Monthly billing: ~10,000 sends per month soft cap (in-flight campaigns always finish).
  • Annual billing: uncapped sends.

Legacy trials

Sites already on a Stripe trialing subscription are grandfathered through trial end, then convert or land on free per existing billing rules.